Owner Services :

Concierge services for (vacation) rentals

Our team will take care of renting your residence for short stays.

Free your mind and take full advantage of your maximized rental income.

We take care of everything:

Ad Creation and Optimization

of your accommodation online on Booking, Airbnb and Expedia. But also on our website BienvenueChezNous.eu to capture a maximum of live booking.

Booking management

Centralization of all reservations on a single calendar (dates, cancellations, number of guests).

 

Professional Cleaning & Laundry

Done after each departure of guests. Management of bed linen and towels.

Photos made by a professional

Adjustment of the nightly price according to competition, regional activities, time of the year.

 

 

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Check in / Check out

Reception of travellers with check in, inventory and check out. Collection of comments in the guestbook and on the reservation sites.

 

Consumables Management & Hospitality Kits

Management of consumables (toilet paper, household products) and welcome kits.
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Customer relationship management and optimization

with our travelers before, during and after the stay. Availability and interventions 24H / 24H in case of emergency.
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Writing of a welcome booklet

All important information about your accommodation, instructions for use, questions and answers, activities and restaurants in the surrounding area.

 

50% tax Credit

You can benefit from a tax credit of up to 50% on part of our services.
You will be able to follow the activity of your accommodation in complete transparency thanks to your private access to our Channel Manager.

You will see all of your calendars grouped together in one, the comments left by our travellers, your collected rents and those to be collected.

All our services are fixed at 30% of your rental income (including tax), excluding cleaning costs paid by our travellers.

And you will be able to benefit from a tax credit up to 50% on a part of our services.

You wish to entrust us with the rental management of your residence?

We only select furnished accommodation of a certain standard, located in the Châteauneuf du Pape appellation area or nearby.

Residential Stewardship Service

We take care of your residence all year long.

Interior cleaning :

  • Cleaning
  • Bedding
  • Storage
  • Glaziery
  • Laundry
  • Small craft
  • Technical revisions, chimney sweep, heating, A/C

Exteriors :

  • Barbecue cleaning
  • Cleanliness
  • Mowing of lawns
  • Supervision of the pool attendant
  • Supervision of the gardener

Caretaking :

  • Inspection of the property after severe weather conditions
  • Regular interior and exterior inspection
  • Responding if existing alarm service
  • Installation of an alarm system

Construction, Renovations :

  • Architectural services with optimization of your spaces and outbuildings
  • Search for reputable local artisans
  • Get quotes, selection of service providers
  • Follow-up of the work

Before you come:

  • Bed preparation
  • Purchase of basic necessities
  • Installation of outdoor furniture

 

 

Would you like to use our concierge services?

Contact us so that we can define your needs together.

Guest Services

Our only limit, your imagination

As our guest we can offer you advice, planning and scheduling of any of your favorite activities. Let us take care of you so that you can maximize your time here in Chateauneuf and around in Provence.

Interests:
  • Cellar visits and wine tasting
  • Restaurant reservations
  • Private chef at home
  • Wine tasting at home
  • Electric bike rental
  • Cooking class followed by a meal
  • Guidance to local markets
  • Horse-drawn carriage tour
  • Tuk-tuk tour
  • Excursion in 2CV
  • Reservation of taxis
  • Reservation of shows (depending on the festivals in the region)
  • Booking of induction evenings and gala dinner Echansonnerie des Papes
  • Reservation for St Mark’s Night or for “Ban des vendanges”
Receptions at home:
  • Chef at home
  • Massage Services
  • Sports Coach
  • Musicians and singers
  • Beauty care
Making daily life easier:
  • Car Rental
  • Shopping:
    – food shopping before you come
    – delicatessen shop
    – flowers
  • Delivery of pastries for your breakfasts
  • Cleaning
  • Baby-sitter

Only one thing to think about: enjoy it all!

Contact Us

 

Dear Guests, You can contact us to book a service, using this contact form.

Dear owners, you can ask us to help you in the management or the stewardship of your residence, using this contact form.

Or you can call us on 06 88 56 04 45.

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